Privacy Policy

At Scarfs.pk, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order. By using our services, you agree to the practices described below.

1. Information We Collect

When you interact with Scarfs.pk, we may collect the following information:

• Personal details: name, email address, phone number, billing and shipping address.
  

• Payment details: collected securely through payment providers (Cash on Delivery, Debit/Credit Cards, Easypaisa, JazzCash, Bank Transfers).
  

• Device information: IP address, browser type, and browsing behavior for analytics and security purposes.
  

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders.
  

• Communicate order updates and confirmations.
  

• Provide customer support.
  

• Improve our website and services.
  

• Send promotional updates (only if you opt-in).
  

• Prevent fraudulent or unauthorized transactions.

3. Sharing of Information

We do not sell your data. We only share necessary information with:

• Shopify (our website platform).
  

• Payment gateways (Easypaisa, JazzCash, Debit/Credit Cards, Faysal Bank).
  

• Delivery partners (for shipping your orders).
  

4. Payments

We accept multiple secure payment methods:

• Cash on Delivery (COD)
  

• Easypaisa: +92 3112292141
  

• JazzCash: +92 3112292141
  

• Debit/Credit Cards
  

• Bank Transfer:
  

• Bank: Faysal Bank
  

• Account No: 3059301000002689
  

• Account Title: Ahmer Akber
  

5. Delivery Policy

• Free delivery on orders above PKR 2,999/-.
  

• Orders below this amount carry a PKR 200/- delivery charge.
  

• Karachi: 1–2 working days.
  

• Other Cities: 3–5 working days.
  

6. Return & Exchange Policy

• Items may be exchanged or returned within 3 days of delivery.
  

• Refunds are not offered.
  

• Damaged or incomplete orders (missing items) are not eligible for refund, but can be exchanged if reported promptly.
  
  

7. Cookies

We use cookies to:

• Improve user experience.
  

• Remember preferences (like login or shopping cart).
  

• Analyze website traffic.
  

You can disable cookies in your browser settings, but some features may not work properly.

8. Your Rights

You may:

• Request access to your personal information.
  

• Update or correct your data.
  

• Request deletion of your information (except when required for order or legal purposes).
  

To exercise these rights, please contact us.

9. Security

We take strict measures to protect your personal data from unauthorized access, misuse, or disclosure. Payments are processed securely via trusted gateways.

10. Minors

Our services are not intended for individuals under the age of 16. If you are a parent/guardian and believe your child has provided personal information, please contact us to request deletion.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. The revised date will be posted at the bottom of this page.

12. Contact Us

For questions or concerns regarding this Privacy Policy:

📧 Email: scarfspaksitan@gmail.com
📞 Phone/WhatsApp: 0335-9260001
📍 Address: BS-3 Block 17, FB Area, Karachi, Pakistan

Last Updated: September 2025